Promata-Adv Alexandria is urgently seeking to hire

1) Customer Service Agent
Duties:
- Handling inbound customer service and outbound calls professionally and courteously.
- Resolving customer issues over the telephone, including products and accounts inquiries, sales opportunities and troubleshooting.
- Entering information into screens and writing down notes while listening to information from customers
- Promoting sales by explaining available services.
- Using communication skills to quickly and accurately resolve customer issues.

2) Executive Secretary
Duties:
- Handling correspondence and emails efficiently and duly.
- Documentation and drafting: proposals, quotations, offers, reports, Advert texts in a very professional language.
- Excellent web search skills.
- Excellent command of English both verbally & written.
- Updating the companies online profile and accounts daily.
- coordinating with the design, sales, and Customer service departments.
- Creativity, commitment and ability to work under stress.

Please spread the word and send your CVs now to : noha.tarek@promata-adv.com
Promata@gmail.com
*CVs of non-Alexandrians will be ignored.Thanks